Frequently Asked Questions

Firstly, we have at least three inspections, raw material inspection, online inspection, and final inspection before shipment. Secondly, we have a strict supplier management system.

It depends. If only a few samples for personal use or replacement, I am afraid it will be difficult for us to provide because we have no stock available if there are no future needs. If just sample testing before the official order and our MOQ price and other terms are acceptable. We would love to provide samples.

For orders, the standard lead time is 35-40 days and this time can be shorter or longer based on the different model, period, and quantity.

If anything happens in the process of transportation leading to damage, please inform us and take photos after receiving the goods in the first time. Then we can honestly consider improving our service. Our staff will continue to track the goods after shipment, and we will inform you by email if there is further information. But also, for your more for any project requirements, please feel free to contact us!

Yes. If you are a small retailer or starting up business, we are willing to grow up with you. And we are looking forward to co-work with you for a long-term relationship.

Firstly, let us know your requirements. Secondly, we quote according to your requirements or our suggestions. Thirdly customer confirm the artworks and pay deposit for formal order. Fourthly We arrange the production & shipment then you pay balance to us.

We usually quote within 24 hours after we get your inquiry. lf you are very urgent to get the price, please call us or tell us in your email, so that we would regard your inquiry priority.

We are factory and have export right can export directly, some trading company get goods from our factory. Our company has its own R & D team, OEM & ODM & OBM are available.